Customer Quotes

What Customers are Saying About MerlinOne

Who's using MerlinOne? Check out our customer list.

"Studeo Legal's experience with MerlinOne has been, as our law firm client stated: "off the charts positive!". We discovered MerlinOne in early 2009 and knew we found a well-kept secret for our clients. From a unique and low cost pricing structure, to the powerful hosting, processing and review system, MerlinOne provided Studeo Legal a flexible solution for our legal clients. The project management and support has been outstanding. We are looking forward to adding many new cases in 2010 and beyond."
- David Tiller, Partner, Studeo Legal

"The MerlinOne system has been invaluable. It enables extremely fast and precise searching, and allows our clients to collaborate with us electronically to review and comment on documents critical to their cases."
- David Scher, Principal, The Employment Law Group

"The MerlinOne system has been invaluable in identifying key documents to use in our upcoming depositions"
- Jon C. Cowen, Attorney, Posternak Blankstein & Lund

"We had a terrific experience with the MerlinOne team supporting E-Sheets for our electronic tearsheet service. When we discovered they offered their MerlinOne Digital Asset Management System as Software as a Service, we were very interested. The MerlinOne pricing model was extremely attractive to us."
- Andy Young, Director of Publishing Applications, Belo Technologies

"Life is good."
- Ted Kirk, Photo Editor, Lincoln Journal Star

"Everyone is very happy with the hosted MerlinOne."
- Randy Jessee, Editor, Special Projects, News Department, Richmond Times-Dispatch

"We are very happy. Our smoothest install ever. MerlinOne works like magic."
- Mike Snead, IT Director, Richmond Times-Dispatch

"We couldn’t be happier."
- Mike Spain, Associate Editor, Albany Times Union

"I wanted to thank you, and the entire team at MerlinOne, for all of your continued support of our partnership this past year. We are very much enjoying the Hosted experience, it has been a positive one for all involved. Hosted has been great..."
- Leigh Montgomery, Librarian, The Christian Science Monitor

"All, I wanted to say is thank you guys and gals, for making the transition to MerlinOne as smooth as it was… way to go. I appreciate everything you do for our department."
- Gary Barber, Photo Editor, The Dallas Morning News

"The move to hosted MerlinOne was seamless to the end users. We can’t tell the difference between using our servers or the hosted servers."
- Tom Lundberg, IT News, Star Tribune, Minneapolis

"We Love Merlin!"
- Jeanette Brown, Librarian, USA Today

"I Love My Merlin!"
- Julie Harris, Librarian, Winston-Salem Journal

"Merlin is wicked fast."
- Jon Thordarson, Photo Editor, Winnipeg Free Press

"I really believe a large part of the success of my business is due to the technology we chose to distribute our photos and videos – a Merlin system."
- Patricia Lantis, Managing Director, Landov Agency, NYC

"Reporters and editors feel that the text archiving aspect is light-years ahead of our previous system. It's fast, efficient and easy to use."
- Jeremy Harrison, Photo Editor, The News Tribune, Tacoma, WA

"We have 24,000 assignments in Trax. It is working like a charm. It is unbelievable. We've never had anything like it before! Merlin too!"
- John Lopinot, Photo Editor, The Palm Beach Post

"That was the fastest I ever enhanced the Sports section"
- Angela Jamison, Librarian, Austin American Statesman on the first day of using Merlin

"You guys made me a hero... the photo editors think I am a God"
- Tom Lundberg, project manager, Minneapolis Star-Tribune, about Merlin installation

"Users' tests proved to us, without a doubt, the benefits of Merlin's integrated functionalities are a great improvement for each publication. As a vendor, we also found the discussions with MerlinOne very inspiring. They listen very well to their customers and communicate pro-actively."
- Wim Kwak, de Telegraaf, Amsterdam, Holland

"The Merlin system not only replaces the existing AP Preserver system but it gives Tribune a platform on which it can integrate text and page archiving into the same system and support content sharing with Tribune Broadcasting's operations. All of these are important capabilities as Tribune moves toward greater digital convergence across its newspapers and broadcast media operations."
- Darko Dejanovic, VP and CTO of Tribune Publishing

"You are a rare thing in our world: a beloved vendor. We are glad you were able to meet both our user needs and our economic needs. People in our user community will be very happy!"
- Tom Elsesser, Los Angeles Times

"The new [E-Sheet II] format is wonderful..."
- Carolyn Vazquez, Real Estate Advertising, Los Angeles Times

"We chose E-Sheets from MerlinOne because it offers the best combination of advanced features along with the broadest market coverage nationwide. We wanted to provide our advertisers with the best, most convenient service possible."
- John McKeon, CEO, Los Angeles Newspaper Group (LANG)

"After an extensive evaluation, we chose Merlin E-Sheets because of the one-stop convenience it will provide our advertisers. We like the fact that advertisers, both local and national, will be able to view their ad on the morning of publication."
- Kimi L. Moore-Macias, Advertising Operations Mgr.,
San Diego Union-Tribune

"I really like the new [E-Sheet II] look. The website itself is much more user friendly, it makes it really easy to search the whole newspaper if need be."
- Vanessa Malley, MediaSpace Solutions (national agency)

"We chose MerlinOne because of their total US market coverage and in particular their wide spread advertiser acceptance in Florida... E-Sheets provides a one-stop service and we want to provide that for not only our large national and regional advertisers but for our smaller clients as well."
- Kimberly Riley, Credit Manager, The St. Petersburg Times

"Yesterday, after we spoke about my dilemma with the client who needed clearer electronic tearsheets, I was so thankful that you allowed me access to the new [E-Sheets II] website. This new project is phenomenal. I know our clients are going to appreciate the user-friendly site to locate and download any electronic tearsheet that they need... congratulations on choosing such a great product. Thanks again - you saved us some potential write-offs."
- Shanda Mathis, Classified Advertising, Atlanta Journal-Constitution

"During their pilot test, The Hartford Courant tracked a 33% improvement in collections due to electronic tearsheets."
"...Tribune expects a double-digit return on their investment in E-Sheets."
"We were astounded to hear compliment after compliment about the ease to use [E-Sheets]. The compliments never stopped coming."
- From Tribune's white paper report on E-Sheets